Product / Operación / Mensajería
Every message. One single inbox.
Guests write from Airbnb, Booking, Expedia or Vrbo and it all lands in the same place. You answer from Alojando and it goes back through their portal, without opening any app.
- 1inbox for all of them
- 5 minbetween checks
- 4ways to be notified
Three things that stop happening.
Messaging isn't one more feature: it's where the booking gets lost.
Before
Four apps open
One tab per portal and a phone with the notifications all mixed together. Now it's one inbox, with the channel marked on every conversation.
Before
The message nobody saw
The question that arrived on Sunday and got answered on Tuesday. Alojando tells you by bell, push, email or WhatsApp, whichever you choose.
Before
Answering with no context
Replying without knowing which booking it is or what dates they mean. Every conversation opens with the property, the dates and the booking status next to it.
How you get going
If the channel is already connected, there's nothing to do.
You connect the portal
Messaging travels with the channel connection. It isn't a separate service and it isn't billed apart.
Messages come in by themselves
Alojando checks every five minutes and brings in what's new, with the guest and the booking already linked.
You choose how we tell you
By type of message and by channel: a bell in the panel, a push on your phone, email or WhatsApp.
What you can do from the inbox.
Without leaving the panel.
- See messages from every portal together
- Reply and have it arrive through their channel
- Open the booking from the conversation
- Filter by channel, by property or by unread
- Choose how we alert you for each type
- See the full history for every guest
- Have the team receive what's theirs too
- Search by name, date or property
The messages that land in the same inbox.
Every conversation arrives marked with the portal it came from.
- AAirbnb
- BBooking
- EExpedia
- VVrbo
- RDirect booking
Questions
How often do new messages arrive?
We check every five minutes. In practice, a guest's message shows up in the inbox before you've finished reading the last one.
Does the guest notice you're replying from Alojando?
No. The message goes out through their portal, in the usual format.
Can I use it without connecting the channel?
No: a portal's messages travel over its own connection. Direct bookings from your own site do have their thread from day one.
Can I turn off alerts overnight?
Yes. Each channel is configured separately and you can leave only the bell in the panel for anything that isn't urgent.
Start today
Bring your Airbnb listings over and in 15 minutes you're up and running.
You import your properties, connect the portals and your team gets its first task over WhatsApp. No card, no lock-in, no booking commission.
Calculator
How much do you pay the portals every year?
A rough estimate using reference commissions of 15%. Open the full calculator, where you set your channel mix and the percentage for each portal.
Pricing
One price per property. Everything included.
US$ 10 per property per month, and up to 40 % less the more you manage. No booking commission, no lock-in, no features held back for later.
- 1 to 9US$ 10base price
- 10 to 19US$ 820 % off
- 20 to 49US$ 7.5025 % off
- 50 to 99US$ 730 % off
- 100 to 199US$ 6.5035 % off
- 200 or moreUS$ 640 % off
- 0 % commission per booking
- No lock-in
- Every feature from day 1
- The price adjusts itself
30 days free, no card. In dollars through Stripe or the equivalent in your currency through Mercado Pago.