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Product / Además / Verificación de huéspedes

ID and selfie before check-in.

The guest gets a link and sends the front of their ID, the back, and a selfie holding it. AI checks the document is genuine and you see the result before handing over the keys.

Start 30 days free See how it works
  • 3photos, one link
  • AIvalidates the document
  • Beforecheck-in

Three things that stop happening.

Handing over the keys is the least controlled moment of the whole operation.

Before

Not knowing who's coming in

The booking in one name and the keys to somebody else. Now the document and the guest's face arrive beforehand, and the selfie holding the ID ties the two together.

Before

Asking for the ID over WhatsApp

Loose photos in a chat, with no order and no record. Now they come through a portal of your own and stay with the booking.

Before

Finding out at the door

If something doesn't add up, you learn about it with the guest standing in front of you. The request goes out well in advance.

How you get going

Switched on per property.

  1. You switch verification on

    For all your properties or only the ones that need it.

  2. They send the three photos

    ID front, ID back and a selfie holding the document. All from the phone's camera, in one go.

  3. AI checks it and you see it

    We analyze the document for signs of tampering, and the result sits with the booking before the arrival date.

How it works for the guest.

It has to be easy or they won't do it.

  • A link by email or by WhatsApp
  • ID front and back, from the camera
  • A selfie holding the document
  • AI validation of the document's authenticity
  • A portal with your brand, not ours
  • No app to install and no account to create
  • The result visible on the booking
  • A reminder if they haven't finished

Questions

Does it work for any country?

Yes: whatever document the guest has is accepted, with no dependency on a national registry.

What exactly does the AI check?

That the document is genuine and not an altered image, and that the face in the selfie is the same one on the ID. If something doesn't add up, it flags it for you to look at.

Can I ask for it on some properties only?

Yes, it's switched on per property.

Where do the photos live?

With the booking, reachable only by you and whoever has permission on your team.

Keep going

MessagingMessages from every portalOne calendarYour 7 channels on one screenOwner portalTheir statements and their calendar

Start today

Bring your Airbnb listings over and in 15 minutes you're up and running.

You import your properties, connect the portals and your team gets its first task over WhatsApp. No card, no lock-in, no booking commission.

Start 30 days free See a day with AlojandoUS$ 10 per property per month after the trial. Cancel whenever you want.